Main Content
These Terms were last updated on 12 February 2026.
By purchasing or enrolling in an online course offered under the Economist Education brand, you are entering into a distance contract with us and agree to these Terms.
IMPORTANT NOTE FOR USERS IN THE US: subject to certain exceptions, all disputes between us and United States users will be subject to individual mandatory and binding arbitration as described in Clause 31, which means disputes will not be heard in court.
1. Introduction and Acceptance of Terms
These Terms apply when you purchase or enroll in an online course offered by Economist Education and to your use of the Services.
A contract is formed between you and us when:
(a) you place an order to purchase a Course; and
(b) we have successfully verified payment and provisioned access to the Course (or confirmed your enrollment), at which point we will send you a confirmation email.
These Terms apply to all Economist Education online courses and related services, including:
(a) the Platform and any associated features;
(b) course materials and learning resources;
(c) forums and discussion areas;
(d) assessments, grading and feedback where applicable;
(e) certificates and badges; and
(f) learner support.
These Terms are separate from the Terms of Use that apply to The Economist digital subscription products. If your Course includes a Complimentary Subscription, that subscription is governed by the separate subscription terms available at https://www.economistgroup.com/terms-of-use and administered by the subscription team as described in Clause 16.
Course-specific information shown to you at the point of purchase forms part of your contract with us and is incorporated into these Terms. This includes information on the Course Page and at checkout, such as:
(a) the Course name, duration, and format;
(b) Start Date and End Date (if applicable);
(c) whether the Course is assessed;
(d) the Access Period;
(e) fees and any applicable taxes; and
(f) any stated refund and deferral windows.
Nothing in these Terms excludes or limits any mandatory consumer rights that apply to you.
If you access a Course that has been purchased under a separate written agreement between us and your Employer (or another organisation), that agreement will govern the commercial terms of the purchase (including fees, invoicing, cancellation, deferrals, refunds and reporting), and these Terms will apply to you as a user of the Course and Services to the extent they do not conflict with that agreement.
2. About Us
We are The Economist Newspaper Limited registered in England and Wales with company number 236383 with its registered office at The Adelphi, 1-11 John Adam Street, London WC2N 6HT, United Kingdom.
Economist Education is a trading name and business division of The Economist Group.
You can contact customer support using the details set out at [https://education.economist.com/contact-us] or by emailing [[email protected]]. We may update our contact details from time to time and will keep the current details available on our website.
We may deliver Courses using third-party service providers that act on our behalf and under our instructions, including providers of learning management systems and course delivery services.
3. Definitions and Interpretation
3.1 In these Terms, the following definitions apply:
Access Period means the period for which you are entitled to access the Course as stated on the Course Page or at checkout. If no period is stated, the default access rules in Clause 6.6 apply.
Account means your Economist.com account used to access Courses via single sign-on.
Assignment means any assignment, assessment, submission, project or other work you are required (or invited) to submit as part of a Course.
Badge means a digital badge issued on completion of a Course in accordance with Clause 15.
Business Day means a day other than a Saturday, Sunday or public holiday in England.
Certificate means a digital certificate issued on completion of a Course in accordance with Clause 15.
Code of Conduct means the learner conduct rules made available on the Platform and incorporated into these Terms.
Complimentary Subscription means a free digital subscription to The Economist offered to eligible learners in connection with certain Courses, as described in Clause 16.
Course means the online education course you purchase or enroll in through Economist Education.
Course Content means all materials made available to you as part of the Course, including video, audio, written materials, resources, templates, assignments, grading rubrics, and any other learning content.
Course Page means the webpage, checkout page, or other page that describes the Course offering and sets out key purchase information.
Digital Content means digital content supplied to you as part of the Course, including Course Content and any digital materials delivered through the Platform.
Employer means an employer or other organisation that purchases or funds a Course place for your participation in a Course.
End Date means the date the Course ends as stated on the Platform. For on-demand Courses where no End Date is stated, End Date means the date that is 14 days after the date access is first granted, unless the Course Page states a different duration.
Economist.com Account means the Account you create or hold on Economist.com.
Honour Code means the collection of Policies applicable to your participation in the Course made available on the Platform and incorporated into these Terms.
Module means a unit of Course Content, which may include learning materials and an Assignment.
Platform means the online learning platform used to deliver Courses on our behalf, accessible via website and/or app, and integrated with Economist.com single sign-on.
Policies means the Code of Conduct, Plagiarism Policy, AI Usage Policy, and any other policies we make available on the Platform that apply to your participation in a Course. All policies will be published in the Honour Code.
Refund Window means the period during which we will consider a non-statutory refund request under Clause 9.
Services means the services we provide in connection with Courses, including access provisioning, learner support, facilitation, assessment and certificate issuance.
Start Date means the date the Course starts as stated on the Course Page or on the Platform. For on-demand Courses, Start Date means the date access is first granted.
Student means the individual who purchases, enrols in, or accesses a Course for their own participation.
Interpretation rules:
(a) headings are for convenience only and have no legal meaning;
(b) “including” means “including without limitation”;
(c) time references are to UK time unless otherwise stated on the Course Page or Platform; and
(d) if there is any inconsistency between these Terms and the Course-specific information shown on the Course Page or at checkout, the Course-specific information will take precedence for that Course.
4. Eligibility and Account Registration
You must be at least 18 years old and have legal capacity to enter into a binding contract to purchase or enroll in a Course, unless the Course Page states different eligibility requirements.
You must have an Economist.com Account to access Courses. You may create an Account:
(a) directly on Economist.com; or
(b) through the Platform, in which case an Economist.com Account may be created for you using the details you provide.
Access to Courses uses single sign-on through Economist.com. When you log in to the Platform you will be redirected to Economist.com to authenticate.
You must provide accurate, complete and up-to-date registration information and keep your login credentials confidential.
Each Account is for use by one individual only. You must not share, transfer, resell, or allow any other person to use your Account or Course access.
We may suspend or terminate your access to the Course and/or Services if we reasonably believe you have shared credentials, enabled unauthorised access, or otherwise misused your Account.
5. Course Description and Delivery
We offer different categories of online Courses, which may include:
(a) Courses lasting two weeks or more, typically cohort-based, modular and assessed; and
(b) Courses lasting under two weeks, typically on-demand and not assessed, unless the Course Page states otherwise.
Courses are delivered online only. Courses are not accredited qualifications and we do not guarantee any particular outcomes.
Course descriptions, schedules, learning outcomes, and key participation requirements are shown on the Course Page and/or the Platform.
Learning outcomes are descriptive only and are not a guarantee of results.
We may make reasonable changes to a Course where needed, including:
(a) updating or improving Course Content;
(b) changing sequencing or presentation of Modules;
(c) changing tutors or assessors; and
(d) changing the Platform or delivery arrangements,
provided that we maintain the overall intent of the Course and act reasonably.
6. Platform Access and Technical Requirements
Courses are delivered through the Platform operated on our behalf. The current Platform is Moodle and may be updated from time to time.
Course delivery services (including tutoring, communications, and support handling) may be provided by a service provider under our instructions.
You may access the Platform via website and/or app, and you must use your Economist.com Account to log in via single sign-on.
The Platform may host:
(a) Course Content and Modules;
(b) Assignments and submissions;
(c) grades and feedback;
(d) discussion forums and Policies; and
(e) certificates or certificate delivery functionality.
You may be able to download certain Course Content where this functionality is made available. Any downloaded materials are for your personal, non-commercial use only and remain subject to the restrictions in Clause 19.
Access duration:
(a) you will have access to the Course during the period from Start Date to End Date; and
(b) you will continue to have access for 90 days after End Date,
unless the Course Page states a different Access Period.
In order to access the Course and use the Platform, you will need:
(a) a compatible device and internet connection;
(b) an email account;
(c) a Chrome, Firefox, Safari or Edge browser, or any other supported browsers notified on the Platform;
(d) word processing software (such as Microsoft Word or Google Docs or equivalent) if Assignments require it; and
(e) a PDF reader for PDF materials.
We, and our service providers, may use third-party tools to deliver transactional communications and support workflows related to the Course.
We do not guarantee uninterrupted or error-free access to the Platform or Services. Outages, maintenance and technical issues may occur. Access may be temporarily unavailable during onboarding, account provisioning, identity verification, or security checks.
We are not responsible for issues caused by your device, software, settings or connectivity. Where the Platform is operated by a third party on our behalf, we are not responsible for failures outside our reasonable control, and the remedies in these Terms (including under Clause 11) apply.
7. Fees, Pricing and Payment
Unless stated otherwise, payment must be made before the Course Start Date, or before access is granted for on-demand Courses.
We currently accept payment by credit and debit card. Other payment methods may be offered from time to time and will be presented at checkout.
Promotional codes may apply where offered. Promotional codes are subject to the applicable promotion terms and eligibility is determined at the time of purchase.
Prices shown at checkout include VAT where applicable, or will clearly state where VAT is added.
We will send you an email confirming your purchase and payment.
Pricing may vary by Course, geography and timing. Price changes will not affect Courses you have already purchased unless clearly stated at the time of purchase.
If payment fails, is reversed, or is disputed (including through a chargeback), we may suspend or terminate access to the Course and Services. You remain responsible for paying any undisputed amounts due, to the extent permitted by law.
8. Statutory Cancellation and Cooling-Off Rights
If you are a consumer and your purchase is subject to statutory cancellation rights under applicable distance selling laws, you may have the right to cancel within 14 days from the date of purchase.
If you purchase a Course more than 14 days before the Start Date, the statutory cancellation period may expire before the Course begins.
If you purchase a course that grants you immediate access to the Course materials, we will ask you to actively confirm at check-out that:
(a) you want us to start providing the Course (including making digital course materials available) during the cooling-off period; and
(b) you understand that, once digital course materials are made available, you may lose your statutory right to cancel for that digital content; and
(c) if you cancel after requesting services to start you may not be entitled to a refund under statutory cooling-off laws.
Where Services are fully performed during the statutory cancellation period at your request, your statutory right to cancel may be lost.
Statutory cancellation rights are separate from our non-statutory refund and deferral policies in Clauses 9 and 10. Nothing in these Terms affects your mandatory statutory rights.
9. Refund Policy (Non-Statutory)
This clause applies to non-statutory refunds only. Any statutory rights you have are addressed in Clause 8.
Subject to any exceptions in this clause, if you request a refund within the Refund Window, as defined in this clause or the Course Page terms, we will provide you with a full refund of the Course fees.
For Courses lasting two weeks or less the Refund Window is available only if you have not accessed the Course material;
For Courses lasting between two and 5 weeks, the Refund Window is 7 calendar days after the Start Date of the Course;
For Courses lasting six weeks or longer, the Refund Window is 21 calendar days after the Start Date of the Course.
No refund is available under this clause if:
(a) you have submitted an Assignment; or
(b) your access has been suspended or terminated due to misconduct or breach of these Terms or Policies.
A full refund will apply where:
(a) you request a deferral in accordance with Clause 10 and we refuse to offer a deferral, unless your access has been suspended or terminated due to misconduct; or
(b) we cancel the Course and you do not accept the proposed deferral.
If you are entitled to a refund, we will attempt to make the refund to the original payment method. If this is not possible, we may contact you to arrange an alternative method.
Where a Course fee is paid by an Employer or other third party, any refund (if applicable) will be made to the original payer/payment method, unless we agree otherwise.
10. Deferrals
If for any reason you wish to postpone your Course, you may request one deferral per Course enrollment unless the Course Page states otherwise.
Deferral request windows:
(a) for Courses lasting between two and five weeks, you must request the deferral within 7 calendar days after Start Date; and
(b) for Courses lasting six weeks or more, you must request the deferral within 21 calendar days after Start Date.
For other durations, the Course Page may specify the applicable deferral window. Deferrals are not available for on-demand Courses.
To request a deferral you must contact customer support at https://education.economist.com/contact-us and provide the information reasonably requested to process your request.
Deferrals are subject to availability and scheduling. We may offer a deferral to a later Course presentation, which may differ in timetable and minor content updates, provided the overall intent is maintained.
Any deferred enrollment must be taken within 12 months of the original Start Date unless we agree otherwise.
If the deferral we offer is not acceptable to you, you may choose a refund in accordance with Clause 9, provided you are otherwise eligible.
If we refuse a deferral request made within the applicable window, you are entitled to a full refund unless your access has been suspended or terminated due to misconduct.
For employer-funded enrolments, deferrals and any related terms may be governed by the Employer Terms.
11. Changes, Cancellation and Force Majeure
We may cancel, postpone or reschedule a Course or a Course presentation for reasons including low enrollment, tutor or staffing changes, Platform or service issues, force majeure events, or operational necessity.
If we cancel, postpone or reschedule a Course, we will offer you:
(a) a deferral to a later presentation where available; or
(b) a refund if you do not want to defer, or if no acceptable deferral is available.
We will not be liable for delay or failure to perform caused by matters beyond our reasonable control, including failures of networks, third-party systems, or other events commonly treated as force majeure.
Subject to any mandatory statutory rights, our liability under this clause is limited to refunding the fees you paid for the affected Course where a refund is due.
12. Course Content and Learning Experience
Courses lasting two weeks or more may include video, audio, written materials, infographics and other resources.
Modules are typically released weekly on the schedule shown on the Platform. You are generally expected to complete each Module within the period stated on the Platform.
For assessed Courses, you are typically required to complete an Assignment for each Module, subject to the Course Page and Platform requirements.
We may send service communications about the Course via email and/or the Platform, including module availability and participation prompts. Where a student appears disengaged, we may send engagement check-ins as part of delivering the Course.
Support may be provided by the Student Success Team for registration and administrative queries, and tutors or head tutors for academic queries via discussion forums. Tutors are not available for one-to-one support unless the Course Page expressly states otherwise.
We may change Course Content where reasonably needed for updates, improvements, compliance reasons, or tutor changes.
Courses lasting under two weeks may be on-demand and may include video, audio and written materials. Unless the Course Page states otherwise:
(a) all content is available immediately once access is granted;
(b) there is no assessment; and
(c) a Badge may be available on completion subject to any completion requirements stated on the Platform.
13. Assignments, Assessment and Grading (Where Applicable)
This clause applies only to Courses that include assessment, as stated on the Course Page or Platform.
Where assessment applies:
(a) you are required to submit the Assignments specified on the Platform; and
(b) submission requirements, formats and deadlines are stated on the Platform.
Assignments are assessed by assessors appointed by us (including via our delivery partner). You will receive feedback and a grade for each Assignment.
Any stated turnaround times for grading and feedback are targets only. Unless stated otherwise, we aim to provide feedback within 7 Business Days after submission.
Late submissions are not accepted unless an extension is granted. You may apply for an extension before the deadline. Extensions are granted at our discretion in accordance with the criteria and process set out on the Platform.
We aim to provide a final Course grade within 10 Business Days after the Course is completed, subject to timely submission and any integrity checks.
Unless the Course Page states otherwise, the indicative thresholds are:
(a) pass: a grade of 50% or higher; and
(b) distinction: a grade of 75% or higher.
You may request a re-mark of an Assignment. We are not obliged to provide a re-mark. If a re-mark is provided, your grade may increase, decrease or remain unchanged. Any request process and timing will be stated on the Platform.
Breaches of academic integrity rules, including plagiarism and unauthorised AI use, may result in grade penalties, failure, removal from the Course, or other sanctions as described in Clause 17.
We do not guarantee grades or outcomes.
14. Tutors, Advisers and Support
Course delivery and support may be provided by a combination of roles, which may include:
(a) Student Success Team members for registration and administrative support;
(b) tutors and head tutors for academic support in discussion forums; and
(c) assessors for grading and feedback.
Support channels may include discussion forums, platform messaging, email, and support ticketing systems. Some support may occur by telephone where needed.
Support services may be delivered by a service provider acting under our instructions.
Any response times are targets only unless we explicitly state otherwise on the Platform. We will use reasonable efforts to respond to support requests.
15. Badges, Certificates and Completion
Where offered, a Certificate or Badge is issued digitally by email and/or via the Platform on completion.
Receipt of Badges and Certificates are subject to the completion conditions stated on the Course Page and/or Platform. The completion conditions may include:
(a) for assessed Courses, submission thresholds, participation requirements and/or achieving a pass; and
(b) for short Courses, completion of viewing or accessing required materials or other criteria stated on the Platform.
Certificates and Badges confirm completion only and are not accredited qualifications.
We may withhold a Certificate if:
(a) you have not met the completion requirements;
(b) your access is suspended or terminated due to misconduct; or
(c) required identity verification has not been completed.
16. Complimentary Economist Subscription (If Applicable)
For certain Courses, eligible students may receive a Complimentary Subscription to The Economist digital subscription for three months. Eligibility criteria will be stated on the Course Page and may be limited to non-subscribers.
Eligibility may be determined by reference to your email address and/or Account status.
Redemption and activation details will be provided by email and/or through your Account.
The Complimentary Subscription will expire automatically at the end of the three-month period and will not auto-convert into a paid subscription unless you separately choose to purchase a subscription.
The Complimentary Subscription is governed by separate subscription terms at https://www.economistgroup.com/terms-of-use.
There is no cash alternative. The Complimentary Subscription is non-transferable and limited to one per eligible student unless stated otherwise.
17. Employer funded enrolments
Where a Course place is purchased or funded by an Employer, you remain bound by these Terms as a Student. We may agree separate terms with the Employer covering payment, invoicing, cancellation, deferral, refund arrangements and other commercial matters relating to your enrolment (the “Employer Terms”).
Where applicable, the Employer Terms may also address the Employer’s receipt of limited information about your participation in and/or completion of the Course (such as enrolment confirmation, completion status and/or whether a Certificate or Badge was issued), subject to applicable law and our Privacy Policy.
If the Employer Terms conflict with these Terms in relation to payment, cancellation, deferrals, refunds or information shared with the Employer, the Employer Terms will prevail to the extent of the conflict. You are responsible for checking with your Employer for any conditions that apply to your enrolment, including any restrictions on cancellation, deferral or refund.
18. Student Conduct and Academic Integrity
You must comply with these Terms, the Policies, and reasonable instructions from course staff.
The Policies are available on the Platform and are incorporated into these Terms.
Misconduct includes conduct that we reasonably consider to breach these Terms, the Policies, or the integrity of the Course, including the following:
(a) plagiarism, unauthorised use of artificial intelligence tools, collusion, cheating or other breaches of academic integrity;
(b) abusive, disruptive or harassing behaviour, discrimination, or conduct that interferes with other learners’ participation;
(c) misuse of the Platform or Course Content, infringement of intellectual property rights, or sharing login credentials; and
(d) posting content that is unlawful, harmful, offensive, or infringing.
If we reasonably believe you have breached these Terms or Policies, we may take proportionate steps, which may include:
(a) issuing a warning;
(b) restricting access to features;
(c) applying grade penalties or failing an Assignment or Module;
(d) suspending access; or
(e) permanently removing you from the Course and terminating access.
We may remove you immediately for serious or repeated breaches, particularly where needed to protect other learners, course staff, the integrity of assessment, or the Platform.
If your access is terminated for misconduct, you are not entitled to a refund under Clause 9.
19. Identity Verification
During the Course presentation, you may be required to verify your identity using an official identity document that reflects the name you provided upon registration. This may be required to confirm eligibility, protect academic integrity, and prevent misuse of Certificates.
Acceptable forms of identification may include:
(a) a national identity card;
(b) a passport;
(c) a government-issued driver’s licence (US and UK only);
(d) a state or province identity card; or
(e) a birth certificate,
or other forms as notified on the Platform.
We use a third-party identity verification provider, Veriff, to support identity verification processes.
If identity verification is required for your Course and you do not submit valid identification in accordance with the verification process, this may result in restricted access to parts of the Course, an inability to submit Assignments or receive grades, and/or a Certificate being withheld.
20. Intellectual Property
The Course Content, Platform materials, and all related intellectual property rights are owned by us, The Economist Group, and/or our licensors.
You are granted a limited, non-exclusive, non-transferable licence to access and use Course Content solely for your personal, non-commercial participation in the Course during the Access Period.
You must not:
(a) copy, record, reproduce, republish, distribute, transmit, sell, license or otherwise make available any Course Content to any third party;
(b) use Course Content for any commercial purpose;
(c) remove copyright or trademark notices;
(d) attempt to bypass access controls;
(e) use automated tools to scrape or extract Course Content;
(f) train machine learning models or other AI technologies on Course Content; or
(g) use AI tools to generate derivative materials based on Course Content except where the Policies expressly permit limited use for learning purposes.
You retain ownership of intellectual property rights in your Assignments and submissions.
You grant us and The Economist Group a non-exclusive, worldwide, royalty-free, perpetual licence to use your Assignments and submissions to the extent reasonably necessary to:
(a) host, store, copy, process and display the submission on the Platform;
(b) assess and grade the submission and provide feedback;
(c) administer and deliver the Course; and
(d) develop and improve current and future Courses, including for training tutors and assessors.
Where appropriate, we may use submissions in anonymised and aggregated form for course improvement.
We will not use your Assignments or submissions for marketing or promotional purposes without your additional consent.
21. User-Generated Content
The Platform may include discussion forums and other areas where you can post content, including messages, comments and other contributions.
You are responsible for what you post and must ensure your content is lawful, non-infringing and complies with the Policies.
You must not post content that is abusive, discriminatory, defamatory, obscene, misleading, illegal, infringing, or that contains spam or advertising.
We may moderate forums and user-generated content. We may remove, edit or restrict access to content or features where we reasonably consider it necessary to enforce these Terms, comply with law, or protect learners and course staff.
You grant us a licence to use, host, store, reproduce and make available your user-generated content as needed to operate the Platform and deliver the Course.
If you believe content on the Platform infringes your rights, you can report it using https://education.economist.com/contact-us.
22. Accessibility
We are committed to accessibility and aim to provide Courses and the Platform in a way that supports learners with disabilities. We aim to conform to WCAG 2.1 Level AA where reasonably practicable.
We review accessibility periodically and may make improvements over time. Some features or content may not fully conform in all circumstances.
If you require accommodations or wish to report an accessibility issue, please contact us at https://education.economist.com/contact-us. We will take commercially reasonable steps to assist.
23. Privacy and Data Protection
Our Privacy Policy applies to personal data we collect and process in connection with Courses and the Services. You can find it at https://www.economistgroup.com/privacy-policy.
In summary, we process personal data to:
(a) create and manage your Account and enable single sign-on;
(b) deliver Courses, including enrollment, access, grading, feedback and Certificates;
(c) send transactional service communications about the Course;
(d) provide learner support and operate service desk workflows;
(e) send engagement outreach as part of delivering the Course; and
(f) monitor performance and improve Courses and services through analytics.
We use third-party providers to support Course delivery, including:
(a) the Platform provider, which stores course and learner data;
(b) Who’s Your Addie, which may access and process learner data to deliver Courses and support services;
(c) Veriff, where identity verification is required; and
(d) other operational tools, including CRM and customer support systems.
Our providers act under our instructions and are not permitted to use Course learner data for their own marketing purposes.
Personal data may be transferred and processed outside your country of residence in accordance with our Privacy Policy and applicable law.
24. Communications
We will send service communications that are necessary to deliver the Course and Services. These may include:
(a) account setup and access instructions;
(b) module availability notifications;
(c) assignment reminders and grading updates;
(d) support responses and ticketing communications;
(e) engagement check-ins; and
(f) operational notices and changes to the Course or these Terms.
You cannot opt out of essential service communications that we need to send to deliver the Course.
Marketing communications will only be sent where you have provided the required consent or where permitted under applicable law, and you can manage your preferences as described in our Privacy Policy.
25. Disclaimers
Courses are provided for educational purposes only and do not constitute professional, financial, legal, medical or other advice.
We do not guarantee outcomes, grades, career benefits, employment prospects, or specific learning results.
Course Content may refer to third-party sources. This does not imply endorsement of third-party products or services.
26. Liability and Consumer Protections
Subject to your mandatory statutory rights, Courses, Digital Content and Services are provided on an “as available” basis.
Nothing in these Terms limits or excludes liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any matter that cannot be limited or excluded under applicable law.
Subject to Clause 26.2, we will not be liable for indirect or consequential losses to the extent permitted by law.
Subject to Clause 26.2, our total liability to you for any claim connected with a Course, Digital Content or Services will not exceed the fees you paid for the relevant Course giving rise to the claim.
Where issues arise from third-party Platform failures outside our reasonable control, your remedies are limited to those expressly stated in these Terms, including deferral or refund where applicable under Clause 11, subject always to statutory rights.
27. Indemnity
You are responsible to us for losses we incur that are a reasonably foreseeable result of your breach of these Terms or your unlawful or infringing use of the Platform, including where:
(a) you post unlawful or infringing content; or
(b) you infringe intellectual property rights in connection with your user-generated content or activities on the Platform.
This clause does not apply to the extent the loss is caused by our breach of these Terms, negligence or failure to act with reasonable care and skill.
28. Suspension and Termination
We may suspend or terminate your access to a Course and/or the Services if we reasonably believe you have:
(a) breached these Terms, the Policies, or academic integrity requirements;
(b) shared credentials or enabled unauthorised access;
(c) failed to pay fees due, or initiated a chargeback or payment dispute; or
(d) engaged in misconduct as described in Clause 18.
For serious breaches, we may suspend or terminate immediately. For other cases, we will use reasonable efforts to investigate and provide notice where appropriate.
If access is suspended or terminated:
(a) your access to the Course and Platform features may cease;
(b) submissions and assessments may be voided;
(c) Certificates may be withheld; and
(d) you will not be entitled to a non-statutory refund where termination is due to your breach or misconduct, as described in Clause 9.
Clauses intended to continue after termination will survive, including Clauses 20 to 27 and Clauses 30 to 32.
29. Changes to These Terms
We may change these Terms for reasons including:
(a) to improve clarity or update the Terms;
(b) to comply with legal or regulatory requirements;
(c) to reflect changes to Courses, the Platform, or the way we structure or deliver Services;
(d) for operational or security reasons; or
(e) other reasonable reasons where the change is proportionate.
If we change these Terms, we will notify you by email and/or through the Platform and give you an opportunity to read the updated Terms before they take effect, unless an urgent change is required for legal, security or operational reasons.
If we consider a change will negatively impact your legal rights or obligations in a significant way, we will provide at least 30 days’ notice, unless an urgent change is required.
If you do not agree to updated Terms, you must stop using the Course and Services. Where a change materially affects your purchased Course, we will provide an appropriate remedy, which may include allowing you to terminate and obtain a refund of fees paid but not received, subject to statutory rights and the nature of the change.
30. Governing Law and Jurisdiction (Non-US)
If you are outside the United States, these Terms and any non-contractual disputes or claims arising out of or in connection with them are governed by English law.
The courts of England and Wales have jurisdiction to settle disputes, subject to any mandatory local consumer protections that apply to you.
31. US-Specific Terms
This clause applies only to Students located in the United States.
Governing Law. These Terms (and any non-contractual disputes or claims arising out of or in connection with them) are governed by the laws of the State of New York, United States of America, without regard to choice or conflicts of law principles.
Mandatory Arbitration. You and Economist Education agree that any dispute, claim, or controversy between you and us arising in connection with or relating in any way to these Terms, the Course, the Services, or your relationship with us as a Student (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory) will be determined by mandatory binding individual (not class) arbitration.
You and Economist Education further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including any objections with respect to the existence, scope or validity of the arbitration provision or to the arbitrability of any claim or counterclaim.
Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. YOU SPECIFICALLY AGREE THAT YOU ARE BOUND TO RESOLVE ALL DISPUTES IN ARBITRATION, AND YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY AND KNOWINGLY FORFEITING YOUR RIGHT TO A TRIAL BY JURY AND TO OTHERWISE PROCEED IN A LAWSUIT IN STATE OR FEDERAL COURT.
Arbitration shall be subject to the Federal Arbitration Act and shall be conducted by the American Arbitration Association (“AAA”) pursuant to the AAA’s Consumer Arbitration Rules then in force. The AAA Rules, as well as instructions on how to file an arbitration proceeding with the AAA, appear at adr.org, or you may call the AAA at 1-800-778-7879.
Exceptions to Mandatory Arbitration. Notwithstanding the foregoing, to the extent a dispute arises from a violation of your or our intellectual property rights in any manner, either party may seek injunctive remedies (or an equivalent type of urgent legal relief) in a state or federal court consistent with the Governing Law and Jurisdiction provisions below, and both parties consent to exclusive jurisdiction and venue in such courts.
In addition, you or we may bring an eligible claim in small claims court if the dispute qualifies for small claims court.
No Class or Representative Proceedings; Class Action Waiver. YOU AND ECONOMIST EDUCATION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both parties agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of representative or class proceeding.
Jurisdiction. If, in any dispute, the arbitration provision is determined to be invalid or unenforceable, or null and void by any arbitrator or court of competent jurisdiction, or if the dispute seeks injunctive remedies arising from a violation of intellectual property rights, the dispute will be resolved by a state or federal court located in New York, and the parties agree to submit to the personal jurisdiction of such courts for the purposes of litigating any such dispute. This paragraph does not apply to disputes brought in small claims court.
32. Miscellaneous
Entire agreement. These Terms, together with the Course Page and checkout information for your Course, form the entire agreement between you and us in relation to the Course and Services.
Assignment. We may assign or transfer our rights and obligations under these Terms. You may not assign or transfer your rights or obligations.
Severability. If any provision is held invalid or unenforceable, the remaining provisions will continue in effect.
No waiver. A delay or failure to enforce any right does not waive that right.
Third-party rights. No third party has rights to enforce these Terms.
Notices. Notices to us must be given in writing and sent to: The Economist Group, The Adelphi, 1-11 John Adam Street, London WC2N 6HT, United Kingdom, for the attention of the Group General Counsel, or to such updated notice address as we may notify. You can also contact customer support using the details in Clause 2.
Time limit for claims. Where permitted by law, any claim arising out of these Terms must be brought within one year after the cause of action arises. This does not affect any statutory rights or limitation periods that cannot be reduced under applicable law.